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We offer free standard delivery on all orders over HK$500.
Hong Kong S.A.R.: Orders are delivered within 3-5 working days after confirmation.
Once an order has been placed, it cannot be modified or cancelled as processing and shipping begin immediately.
If cancellation is still possible, you will receive an order cancellation email at your registered address.
Delivery times may be slightly longer during peak or promotional periods.
Please allow 7–10 business days for production and delivery of customized items.
Customized items, products identified on our website as non-returnable, and final sale items cannot be returned or exchanged..
Some products may available for in-store pickup in Hong Kong S.A.R. only.
For any questions regarding your order or this policy, please contact our Customer Service team via cs.hk@espritholdings.com.